[Product Updates] August 2025
It’s already the end of August, and we are looking forward to the fall season for more upgrades to the Hero Schedule platform. Last month, we were hard at work, and we wanted to share a new set of updates.
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Enhanced Time Off & Bid Protection
We’ve added more control over bid protection. Time off requests can now be configured to cancel an employee’s bid protection. This new functionality provides administrators with the ability to see the bid protection status and override it as needed, giving you greater flexibility in managing your workforce.
Shift Bidding Improvements
We’ve made several fixes and minor improvements to the overall shift bidding process, ensuring a more reliable and seamless experience for both administrators and employees.
Important Fixes
- Addressed an issue where users with pay period permissions who were not supervisors were unable to properly access the pay period screen. Now, access is correctly granted based on permissions.
- Resolved a bug that was introduced in Version 25.7.9 where using the quick-approval “thumbs up” for overtime requests would fail on special/blackout days.
- Corrected a regression bug that caused the import of employee accrual balance adjustments to fail.
See our developer’s release notes for all details.
Looking Ahead
We always appreciate your feedback, so as always, please reach out if you have any questions.
Eric is the co-founder and Sales Director of Hero Schedule, managing sales, customer support, and relationship development with first responder agencies all over the United States.
Eric is the co-founder and Sales Director of Hero Schedule, managing sales, customer support, and relationship development with first responder agencies all over the United States.