Great tool for a growing department
Hero Schedule has improved the overall efficiency and accuracy of our department’s scheduling and timekeeping system. The platform has allowed us to save time and money while being extremely user-friendly for our officers to access their schedules on a day-to-day basis. The team at Hero has been great with onboarding and problem-solving any issues that arose during the transition. The Hero Schedule team is a great system with great customer service at an affordable price making it the best choice for our growing department.
Reviewed on January 23, 2024 in the United States
This system saves our agency over 5 hours a month
We used to spend hours making schedules for a 6 man agency. Now, I spend less than 30 minutes compiling our schedules and sending them out. Our agency loves the tracking ability for requesting days off and also swapping shifts. Administration loves the ability to print reports for accounting purposes and the time sheet tracking ability. This system is extremely to use. Once you get your initial training, and a couple follow-up questions, this system has become a piece of cake to use. I would say this system saves our agency over 5 hours a month.
Reviewed on January 22, 2024 in the United States
Very efficient way for me to keep track of each officer’s schedule
Hero Schedule has proved to be a very valuable tool for my department. I am able to see on one page the schedule for each officer in the department and the officers are grouped according to their assigned shift and unit. This allows me to easily identify gaps in shift coverage and reassign officers to other shifts when needed. It is very easy to set up schedules for an extended time period. Hero Schedule is a very efficient way for me to keep track of each officer’s schedule including hours worked, training, time off, military leave, etc. Hero Schedule also has outstanding customer service. I would definitely recommend Hero Schedule to any department looking for a scheduling program that is easy to use, efficient, and reasonably priced.
Reviewed on January 18, 2024 in the United States
No-nonsense, inexpensive, easy to use scheduling software
Hero Schedule was exactly what we were looking for, a no-nonsense, in-expensive, easy to use scheduling software. Since making the switch to Hero, we have been able to save the Department thousands of dollars and the firefighters have a great daily use product. The team at Hero has been great, and made the on-boarding process super easy.
Reviewed on January 4, 2024 in the United States
Extremely affordable and customer service is outstanding
Hero Schedule has improved the efficiency and accuracy of our districts scheduling and time keeping tremendously. The platform provides many time saving options such as allowing our firefighters to enter their own overtime, time-off requests, and trades for approval, this saves time, not only for me as fire chief, but my administrative assistant when compiling payroll. To top it all off, the monthly cost is extremely affordable, and the customer service is outstanding, always responsive, and friendly.
Reviewed on December 27, 2023 in the United States
Custom, top-notch product at competitive pricing
The Hero Schedule team is extremely responsive, professional, and innovative. They consistently went above and beyond to find and create solutions for our department's unique needs. Their ability to provide a custom, top-notch product at competitive pricing made Hero Schedule the obvious choice for our department.
Reviewed on December 21, 2023 in the United States