Blog
What do we publish?
- Product updates - Quick information from our development team on new features, upgraded functionality, and bug fixes.
- Thought-pieces - If we have an opinion on something happening in the first responder scheduling realm, we'll let you know.
- Shift scheduling advice - We want to help you and your agency operate like a well-oiled machine.
- Interviews, surveys, and data articles - Our team enjoys speaking with leadership in the first responder space. Anything we do will be published here.
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Product Updates [September 2024]
The development team has deployed many new features we are excited about this month. Improvement to Shift Abbreviations We’ve enhanced Shift Abbreviations to simplify updates and added a new option…
Product Updates [August 2024]
Our developers made several “quality of life” improvements to Hero Schedule in August, including shift labels, custom accrual account rounding, and more. Added Shift Times/Labels to Trade Shifts under Approve…
What are the Biggest Challenges for Law Enforcement in 5-10 Years? We Asked 248 Florida Police Chiefs
We asked nearly two hundred fifty Florida police chiefs to predict the future challenges law enforcement may face in the next five to ten years. The instructions were to write…
Products Updates [July 2024]
We’ve been quietly working on updates over the summer. Here’s a quick rundown of updates released in July. ABC-Style Coloring on Main Schedule View Fire departments that use 24/48, 48/96,…
Product Updates [May 2024]
April and May have seen great progress in Hero Schedule development, especially with new features. Here’s a quick update: Custom Color & Style With Hero Schedule, you can now add…
SURVEY: Most Common Shift Types Used by Iowa Fire Departments
Our team wanted to look at what shift types (24/48, 48/96, California Swing, Paid-on-Call, Volunteer, etc.) are used by Iowa fire departments. There is an active debate on what type…