Shift Scheduling


The best scheduling software you will ever use.

Desktop and mobile view split screen

Shift management & supervision

Keep your agency organized and fully staffed.

Overtime management

Make sense of your agency's overtime with our logic-driven, rules-based software that does the heavy lifting for you.

Leave management

Custom accounts track vacation time, sick time and other accruals.

Shift trades

Hero Schedules gives employees the ability to swap similar shifts with each other using the shift trade feature.

Automatically create 'Open Shift' from a time off request

No more agency-wide group text messages trying to fill an open shift.

Daily scheduling

An intuitive, easy-to-see scheduling software.

Main schedule view

View all employees schedules for the entire month. Abbreviations, colors and icons to give you a master view.

Employee time cards

Employees and supervisors can view time cards to see clock-in/clock out, vacation time accruals, overtime, and more.

Timekeeping & administration

Saving you hours on administrative and timekeeping duties.

Any shift type & length

Including fixed shifts, rotating shifts and split shifts. We can customize the software to fit the pattern your agency uses.

Use patterns to schedule in minutes

Patterns multiply your effort when scheduling. Copy settings across entire "rows".

Kelly Days

Set up each employee to have their own Kelly Day scheduled within the FLSA period.

Custom organization setup

Add new employees, set activities, customize leave management settings, and more.

Pay period management

Administrators can close and manage pay periods in Hero Schedule.

Hero Schedule FAQs

Yes. Add as many employees as you can hire. Hero Schedule is designed to grow with your agency. Organize your departments and divisions to help keep order to your busy and ever changing schedule.

We should have you up and running within a few days if all goes well.

  1. We'll meet with you and get all the information we need to set up your schedule
  2. We will do a 1 hour training to help you navigate the schedule
  3. Begin scheduling!

Each agency we work with has a different payroll software that they use. With Hero Schedule, you can download all your payroll numbers into a spreadsheet to hand over to your payroll department. If you need a custom import into your software, let us know - and we can create a connection for you.

Kelly Days are built in days off in a shift cycle that keep a firefighter from working too many days and violating FLSA rules. Hero Schedule allows you to set the 'work period' (typically 14-day, 19-day, 28-day). Then you select which day of the period to give each firefighter as their Kelly Day.

Hero Schedule is built to easily create an Open Shift opportunity.

  • Create several Open Shift pools of officers/firefighters. This allows you to specify who gets the invite
  • Create an Open Shift either when you approve a time off request, or just click on +Add Open Shift
  • Hero Schedule sends emails and alerts eligible officers/firefighters to an overtime opportunity to fill the Open Shift