[Product Updates] March 2025
We’ve made several updates to Hero Schedule to make it easier and more efficient. Here’s a quick overview:
“Blackout Days” renamed to “Special Days”

We’ve renamed “Blackout Days” to “Special Days” to better reflect how it’s used. Special days are now clearly marked in the schedule view.
Time Card Improvements
Time cards are now cleaner and easier to read. You can now see notes from overtime and time off requests on the time card.
Overtime & Time Off Updates
Overtime calculations are now more accurate. Admins can now customize overtime callback codes. Making time off requests is now faster.
Schedule View Enhancements
Shift trade icons are easier to see. You can choose to always see full shift times.
Bug Fixes
We’ve fixed several issues, including problems with copying schedules, approving time off, and displaying overtime requests.
Conclusion
The goal is always to make Hero Schedule more user-friendly and accurate for the end user. For more details, check out our developer’s release notes. We appreciate your feedback!
Eric is the co-founder and Sales Director of Hero Schedule, managing sales, customer support, and relationship development with first responder agencies all over the United States.
Eric is the co-founder and Sales Director of Hero Schedule, managing sales, customer support, and relationship development with first responder agencies all over the United States.
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