Blog
What do we publish?
- Product updates - Quick information from our development team on new features, upgraded functionality, and bug fixes.
- Thought-pieces - If we have an opinion on something happening in the first responder scheduling realm, we'll let you know.
- Shift scheduling advice - We want to help you and your agency operate like a well-oiled machine.
- Interviews, surveys, and data articles - Our team enjoys speaking with leadership in the first responder space. Anything we do will be published here.
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[Product Updates] May 2025
We’ve been working hard to launch several new features and improvements to Hero Schedule. Here’s a quick look at what’s new: More Open Shift Assignment Options We introduced two new…
[Product Updates] March 2025
We’ve made several updates to Hero Schedule to make it easier and more efficient. Here’s a quick overview: “Blackout Days” renamed to “Special Days” We’ve renamed “Blackout Days” to “Special…
Product Updates [February 2025]
We’ve got a series of updates designed to improve the experience with Hero Schedule. Here’s a breakdown of the key improvements and fixes implemented in Version 25.1.4 and 24.12.9: Enhanced…
Product Updates [December 2024]
Our development team is wrapping up a big year of product improvements to the platform with one final product update for the year. Minimum Staffing Alerts This feature allows agencies…
Product Updates [October 2024]
We launched several updates to the platform in October that will improve the overall experience for administrators and employees. Faster Load Time on Shift Trade Window When making a shift…
Product Updates [September 2024]
The development team has deployed many new features we are excited about this month. Improvement to Shift Abbreviations We’ve enhanced Shift Abbreviations to simplify updates and added a new option…