Blog
What do we publish?
- Product updates - Quick information from our development team on new features, upgraded functionality, and bug fixes.
- Thought-pieces - If we have an opinion on something happening in the first responder scheduling realm, we'll let you know.
- Shift scheduling advice - We want to help you and your agency operate like a well-oiled machine.
- Interviews, surveys, and data articles - Our team enjoys speaking with leadership in the first responder space. Anything we do will be published here.
Stay in the loop and get first access to new articles. Subscribe now.
[Product Updates] June 2025
Our product support staff and developers have worked over the last 30 days to release the following updates on Hero Schedule. A huge focus this month was to upgrade the…
[Product Updates] May 2025
We’ve been working hard to launch several new features and improvements to Hero Schedule. Here’s a quick look at what’s new: More Open Shift Assignment Options We introduced two new…
[Product Updates] March 2025
We’ve made several updates to Hero Schedule to make it easier and more efficient. Here’s a quick overview: “Blackout Days” renamed to “Special Days” We’ve renamed “Blackout Days” to “Special…
Product Updates [February 2025]
We’ve got a series of updates designed to improve the experience with Hero Schedule. Here’s a breakdown of the key improvements and fixes implemented in Version 25.1.4 and 24.12.9: Enhanced…
Product Updates [December 2024]
Our development team is wrapping up a big year of product improvements to the platform with one final product update for the year. Minimum Staffing Alerts This feature allows agencies…
Product Updates [October 2024]
We launched several updates to the platform in October that will improve the overall experience for administrators and employees. Faster Load Time on Shift Trade Window When making a shift…